Terms And Conditions
Terms And Contitions
Sales Ts & Cs
PLEASE NOTE THE FOLLOWING IMPORTANT TERMS AND CONDITIONS:
- 50 % deposit confirms your order unless otherwise agreed by the management
- Balance due prior to delivery/collection of goods
- All access to property must be clearly specified as we require close parking for all delivery/installations -Steps, Long Distances and Gates in particular must be specified and billed for accordingly.
- Production time is approximately 3 to 4 weeks from date of deposit received unless otherwise quoted by management
- We work on a first come first serve basis, any special/rush orders will incur extra costs and will be subject to availability
- We give a limited 6 (six) Month Warranty on all working parts of our products provided that faults are caused from our manufacturing process and we reserve the right to replace same.
- Ownership of the goods will only pass when full payment is received.
- Any cancellation of a placed order will be subject to a 20% (Twenty) percent cancellation fee if acceptable to management.
- I have read the above agreement and agree to all terms & conditions of Purchase
Rentals Ts & Cs
- All payments to be settled in full before any services are supplied.
- Blackball works on a first come first serve basis, only signed agreements and proof of payment will result in a confirmed booking.
- Please ensure that the confirmations are recorded and acknowledged by a Blackball staff member.
- Please ensure all information pertaining to your rental booking is correct on the invoice, no responsibility will be taken whatsoever for any changes or details
- which appear incorrectly on the invoice / form.
- No equipment will be left on site until security deposit and rental fees are paid in full.
- Should the above requirements no be met, we reserve the right to cancel this booking without any notification to you.
- While every effort will be made to ensure a successful function, we cannot accept responsibility for mechanical failure or otherwise
- that is beyond our control.
- In the event of the equipment becoming inoperative under circumstances for which the lessor is liable to restore same to an operative condition,
- the lessor shall, without prejudice to its other rights, be entitled to substitute equipment for the leased equipment.
- In the unfortunate event of cancellation by the client for whatever reason and provided that blackball is notified more than 72 hours (3 days) before
- the starting time of the event, then a 25 % penalty of deposits/payments cancellation fee will apply.
- should blackball be notified on the day or after the starting time of the event, then a 50% penalty of deposits/payments cancellation fee will apply.
- Please note: deposits/payments made to blackball can be retained at the clients request as an advance deposit/payment for a future event.
- Responsibility for theft and any damage lies with the lessee whilst in their possession.
- Client to supply adequate power for the hired equipment.
- Refundable deposits not claimed within 1 years of rental date will be forfeited.
- If equipment becomes inoperative and clients do not log calls timeously with a technician no refunds or credits will be passed.
- Blackball requires close parking and easy access on all deliveries unless agreed in writing prior to installation.
- Please ensure steps and long distances for delivery are specified prior to delivery.
Need help?
Contact us at info@blackball.co.za for any questions you might have.
